Objective 2.2 Training and Support

(COD) faculty and staff receive dedicated training and ongoing support for choosing, creating, and using accessible technology

Objective 2.2 Current Maturity Status: Responding to Establishing

Level 1: Not Started to Learning

COD is providing information to faculty and staff about existing resources and training opportunities.

  • 2018, Information Technology (IT) created and shared an Accessibility Resources web page with faculty and staff, including links to external training programs.

  • 2017, College hired Distance Education and Instructional Design Coordinator to provide training for faculty

  • 2019, IT emailed (opens PDF in Google Drive) to all faculty and staff

  • IT provides accessibility training during FLEX for faculty and training sessions through IT Technology Training for both faculty and staff

Level 2: Learning to Responding

COD is dedicating resources and training support to faculty and staff to support them in choosing, creating, and using accessible technology.

  • 2017, College invited guest speaker to deliver workshop on Section 508 to train faculty and staff

  • 2019, College invited California Community Colleges Accessibility Center to provide training to IT, Human Resources (HR), and Disabled Students Program and Services (DSPS) staff

  • 2019, IT developed process to document alternate access plans using the COD ICT Section 508 Compliance Review and EEAAP Template (opens PDF)

COD is implementing a regular, defined, and documented process by which faculty and staff receive training in choosing, creating, and using accessible technology. Cadre of experts are being trained and supported to develop a community of practice capable of meeting institutional needs.

Immediate Next Steps

  • IT will develop “accessibility puzzles” with nominal incentives to raise awareness among campus community

  • College will provide experiential workshop to raise awareness

  • DSPS and Student Life will organize events to highlight accessibility, before Spring Break and in October during National Disability Employment Awareness Month

  • College will dedicate staff member to develop training resources and provide trainings for staff, including online trainings

  • IT will develop a web site hackathon-style training for web content authors

  • College is recruiting and training staff and faculty on reassigned time to become local institutional resources for accessible information and communication technology (ICT)

Level 4: Establishing to Optimizing

College is regularly evaluating efficacy of training process and making program improvements

  • College is surveying campus community to identify individuals with disabilities and determine if they have experienced challenges utilizing technology

  • Retention, success, and completion are increasing annually for students with disabilities

  • College is reviewing and evaluating type and quantity of complaints as they relate to campus technology access

Potential Blocking Issues

  • Funding for accessibility activities and events

  • Finding for reassigned time

  • Acceptance of applying accessibility techniques in day-to-day operations


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